Skip to main content

Document Vault in AdviserLogic

Learn how to use AdviserLogic’s Document Vault to securely store, manage, and share client documents.

Updated over 2 weeks ago

Click on images to expand in a new tab


Overview

The Document Vault in AdviserLogic provides a secure and organised space to store all important client-related files, ensuring advisers can easily access, manage, and use client documents within the platform. This centralised repository improves workflow efficiency, enhances compliance, and keeps documents directly linked to client records.

Access

After opening a client record, you will see the document vault tab on the top of the client interface.

Selecting this tab will open the Document Vault window.

Uploading a Document

Select Upload from the top right of the screen to upload a document to your client's record.

The Document Upload window will open, allowing you to upload files.

Drag and drop files or browse your device to upload them by selecting Browse from the Document Upload interface

You can upload individual or multiple files, which will show in a list where you can manage them.

This includes options to edit or delete the documents by selecting the Rubbish Bin icon on the right of each line item.

Customise Uploaded Documents

Before saving your uploaded documents, it is recommended that you use the available fields to customise them. This allows you to organise and manage your documents more efficiently.

Document Customisation Fields

Change the document name this is how the document will be seen in the Document vault

Assign a category to the document

Assign a Sub-Category to the document

Edit the year the document relates to

Change the visibility settings

Choose which Entity the document is allocated to

Save the uploaded Documents to the Document Vault

Name

Customise the Name field of the document by typing directly into this field. This name is how the document will be displayed in the Document Vault main screen.

📌Note

Implementing practice-wide naming conventions will make client documents easier to find and manage, ensuring consistency and efficiency across the board.

Category

Customise the Document Categories by selecting previously created categories from the drop-down menu. To create new categories follow the Document Category Creation Instructions or select <Add New> from the bottom of the drop-down menu and follow the prompts. The document can now be Filtered by Category on the main window.

<Add New> Instructions

Selecting <Add New> will open a pop-up window where you can set the new Category Name. If you want a particular document to be available in Adviser Documents, simply check the Visible at Adviser Documents box before saving.

📌Note

Additionally, you can hide the category from both the Client Web Portal and Client Login by unchecking the Visible at Client Document Vault box and then selecting the Hide option to ensure the category remains hidden in the Document Vault Category Search.

Selecting <Add New> does not allow you to create a Sub-Category within the category window this can be done by selecting <Add New> in the Sub-Category field.

Sub-Category

Similarly, you can add a subcategory for the document by clicking on Sub-Category and selecting it from the drop-down, but only if one has been created in the Category creation stage, and only where the category has been created in the Tools > Practice Management > Category > Documents - Subcategory section, otherwise you will have to follow the <Add New> Instructions.

Year

Set the Year to which the document is related by selecting the appropriate year from the dropdown menu. This helps to organise documents chronologically and makes it easier to locate specific files from the Year Search in the main window when needed.

Visibility

The Visibility field determines who can see the documents. When you click on Visibility, you'll have two options from the drop-down menu: Just Us and Us and the Clients.

Selecting Just Us restricts the document's access, making it visible only to the adviser. If you choose Us and the Client and save, the document will be accessible to both the adviser and the client via the client Login or Client Web Portal. Once applied this can be checked and sorted on the Document Vault main screen.

Entity

Selecting the Entity field allows you to allocate a particular document to one of the existing entities within the client's record, you'll see a list of options such as the Client, Partner, Dependants, Superfund, Company, or Trust associated with the document.

Select the relevant entity and save your changes. The document can now be filtered in the Entity Search field on the main screen.

Save

On the right side of each field - Category, Subcategory, Year, Visibility, and Entity - you'll see a Copy-to-all symbol. This feature allows you to apply the same parameters to all the uploaded documents in one go.

To remove any unwanted files, select the rubbish bin icon at the end of the line item.

You will be prompted to confirm this decision. Select Yes to proceed.

Once you have modified all the required fields, select Save.

Navigation

Once you have saved your uploaded files they will show in the Document Vault main window.

The Document Vault window offers several functions to assist in navigating and managing the uploaded files.

Document Vault Controls

Category Column Search

Search through existing Categories for files

Search Field

Type in text to find documents

Search by Entity

Filter the files shown in the file list by Entity

Search Status

Filter the list view by Status

Send for Signature

Select files to send via Adobe sign for signature

Upload

Upload new files

Year Column Search

Search through current and previous years for files

List view

List of existing files that can be further sorted

Category Column Search

The first column in the Document Vault displays a list of existing document categories. These categories are created by following the Document Categories Instructions, ensuring all your documents are organised and easily accessible within their respective categories.

To sort the files by Category, select the highlighted category headings. This will filter the list view to display only the files assigned to that specific category, making it easier to locate and manage your documents.

The category can be further filtered by Sub-Category.

Additionally, you can filter by Unassigned to quickly identify files without a category, allowing you to assign them to the appropriate category as needed.

Search Field

Use the Search field to type in a word related to any of a file's attributes. This will help you quickly locate a particular file or group of files within the list.

Search by Entity

Use the Search by Entity field to filter the list view and display only the files related to specific entities. This helps you quickly focus on the documents associated with a particular Client, Partner, Dependant, Superfund, Company, or Trust.

Search Status

Use the Search by Sent Status field to sort files based on whether they have or haven't been sent for signature through the DocuSign integration with AdviserLogic. This feature helps you easily track the status of documents that require signatures.

Send for Signature

Select documents for signature using AdviserLogics Integration with DocuSign then use the Send for Signature button to send them.

Upload

Use the upload button to upload documents.

Year Column Search

The final column of the Document Vault window contains a list of previous and current years that you can use to filter the files. This allows you to quickly narrow down documents based on the year they were created or last modified, making it easier to manage and locate specific files.

List View

The List View is the main body of the Document Vault, where you will see the results of your various filtering options. This view is presented as a table with multiple columns, which can be sorted by clicking on the headers.

These headers correspond to the fields completed when uploading the document, allowing you to organise and locate documents.

List View Columns

Document Selection Column

Shows a tickbox next to files types that can be sent for signature

Title

Name of the document

Upload Date

Date the document was uploaded to AdviserLogic

Uploaded By

Shows which user uploaded the document

Year

The Year the document relates to

File Type

The type of file the Document is I.e: XLS, EML, DOCX, PDF, JPEG, PNG etc

File Size

The size of the file

Visibility

Who can see the document

Status

The status of the sent-for-signature documents

Description

Description of the document

Additional Options/ Three Dots

Allows you to preview, download or send the document for signature

Document Selection Column

Use the Document selection column to select files to Send for Signature using AdviserLogics integration with DocuSign.

📌Note

This column cannot be sorted - To see a list of all available files that can be sent for signature you can click on the header of the
File Type column and use the Search Status filter.

Title

The Title column displays the name of the document, which can either be the original file name or the name entered in the Name field during upload or editing.

You can sort this column alphabetically by selecting the header.

Upload Date

The Upload Date column reflects the date the document was uploaded, regardless of the Year assigned. This column can be sorted in chronological order by selecting the header.

Uploaded By

The Uploaded By column logs the users who have added files to the client's Document Vault. You can sort this list by selecting the header

Year

The Year column displays the year assigned to the document, this corresponds to the Year field selected during upload or editing, not the upload date. If no year is assigned during upload, the current year will be used by default.

This column can be chronologically sorted by selecting the header or using the year filter column.

File Type

The File Type column allows you to sort files by type, which is particularly useful when you need to locate all files available for the client's signature or all spreadsheets related to the client's finances. To sort the column, select the header.

File Size

The File Size column displays the size of each file, which can be useful for managing storage space or identifying larger files. You can sort this column by selecting the header

Visibility

The Visibility column provides an at-a-glance snapshot of which files are visible to the client via the Login or Web Portal and which are not. This field corresponds to the Visibility setting selected during file upload or editing.

This column can be sorted by selecting the header.

Status

The Status column displays the delivery and signature status of documents Sent for Signature using AdviserLogic's Adobe Sign integration.

This column can be filtered using the Status Search, and sorted by selecting the header.

Description

The Description column reflects the description added to the file when editing the document Notes and is helpful to quickly identify or understand the context of a document.

You can sort this column alphabetically by selecting the header.

Additional Options/ Three Dots

At the end of each file's line item, you'll see three dots (a vertical ellipsis). Selecting these will open additional options, which vary depending on the file type.

All File Types

Preview

Preview the document in a new window

Download

Download the document to your local drive

DOCX & PDF Files

Send For Signature

Send the document for signature using AdviserLogics Integration with Docusign

Edit Documents

Select the document line item from the main window to edit any fields related to the document, or to add notes.

A Document Detail pop-up window will open, displaying fields corresponding to the columns on the Main Screen and the fields available during document Upload.

Document Detail Fields

File

Name of the original file uploaded, prior to changing its name during upload

Title

Name of the document as it will show in the main window

Document Year

The Year the document relates to

Location of Original

States where the original document uploaded is kept within your practice

Category

Add or create a category for the document

Sub-category

Add or create a subcategory for the document

Visibility

Determine whether the client can see the document via the Client Login or CWP

Entity

Allocate which of the client's entities the document relates to

Notes

Description of the document

File

The File field displays the document's name and is not editable. This reference-only field helps you identify the document.

Title

The Title field determines the document's name and how it will appear in the main window.

Document Year

Set the Year to which the document is related by selecting the appropriate year from the dropdown menu. This helps to organise documents chronologically and makes it easier to locate specific files from the Year Search in the main window when needed.

Location of Original

The Location of Original is an additional field visible only within the edit document window. This handy field indicates where the original uploaded document is stored within your practice, making it easier to locate the physical copy when needed.

Category

Customise the Document Categories by selecting previously created categories from the drop-down menu. To create new categories follow the Document Category Creation Instructions or select <Add New> from the bottom of the drop-down menu and follow the prompts. The document can now be Filtered by Category.

<Add New> Instructions

Selecting <Add New> will open a pop-up window where you can set the new Category Name. If you want a particular document to be available in Adviser Documents, simply check the Visible at Adviser Documents box before saving.

📌Note

Additionally, you can hide the category from both the Client Web Portal and Client Login by unchecking the Visible at Client Document Vault box and then selecting the Hide option to ensure the category remains hidden in the Document Vault Category Search.

Selecting <Add New> does not allow you to create a Sub-Category this can be done by selecting <Add New> in the Sub-Category field.

Sub-Category

Similarly, you can add a subcategory for the document by clicking on Sub-Category and selecting it from the drop-down, but only if one has been created in the Category creation stage, and only where the category has been created in the Tools > Practice Management > Category > Documents - Subcategory section, otherwise you will have to follow the <Add New> Instructions. The document can now be Filtered by Category - Subcategory.

Visibility

The Visibility field determines who can see the documents. When you click on Visibility, you'll have two options from the drop-down menu: Just Us and Us and the Clients.

Selecting Just Us restricts the document's access, making it visible only to the adviser. If you choose Us and the Client and save, the document will be accessible to both the adviser and the client via the client Login or Client Web Portal. Once applied this can be checked and sorted on the Document Vault main screen.

Entity

Selecting the Entity field allows you to allocate a particular document to one of the existing entities within the client's record, you'll see a list of options such as the Client, Partner, Dependants, Superfund, Company, or Trust associated with the document. Select the relevant entity and save your changes. The document can now be filtered in the Entity Search field on the main screen.

Notes

The Notes section of the Document Details window allows you to add brief notes related to the document. These notes appear on the Document Vault main screen as the Description, helping you quickly identify and understand the context of the document.

Save and Close

Once you've made the necessary changes, select Save and Close from the bottom right of the Document Detail window to apply them. The window will close, and your changes will be visible in the Main window.

Delete Documents

To delete a document, select the line item from the list view, then choose Delete from the bottom left of the Document Detail window.

You will be prompted to confirm your decision, select yes to confirm the deletion.

📌Note

Please note that there is currently no provision to bulk delete documents from the Document Vault. This safeguard is in place to ensure that important documents aren't accidentally deleted, maintaining compliance.

Did this answer your question?