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AUSIEX - Formerly CommSec Datafeed Setup

Learn how to setup and manage your AUSIEX datafeed in AdviserLogic

Maria Iglesias - Content Lead avatar
Written by Maria Iglesias - Content Lead
Updated over 2 weeks ago

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Contact AUSIEX

Phone - 1800 252 351

Address - Level 11/55 Market St, Sydney NSW 2000

Type

Investment

Updated

Daily

Supported Products

Direct Equities

Available Information

Investment Details

Unit Balance and Transactional Data, including purchases and redemptions that are transacted through AUSIEX



Datafeed Setup Instructions

Open the instructions for each stage of the setup process by clicking the arrow below.

Stage 1

Contact Provider

To ensure you have the most up-to-date datafeed credentials, reach out to AUSIEX by sending the following email:


Subject: Datafeed Request
To: [email protected]

Dear AUSIEX Team,

I hope you are well.

We would like to request the setup of a datafeed to AdviserLogic for the following details:

  • Adviser Name: [Name]

  • Adviser Code: [Adviser Code]

  • Licensee: [Licensee Name]

Could you please confirm once this has been initiated? Let us know if any further information is required.

Looking forward to your confirmation.

Kind regards,
[Your Name]
[Your Company Name]
[Your Contact Information]


Once the datafeed is successfully set up, AUSIEX will send you a confirmation email.

💡Tip

This email will include a 4–6 digit code required for Stage 2 of the setup process. Ensure you note this code securely, as it is essential to complete the integration successfully.

Stage 2

Setup Datafeed in AdviserLogic

Once you have the current datafeed credentials, you will need to follow the setup Datafeed instructions for AdviserLogic​​​​​​.

Go to Datafeeds, and select Datafeed Codes from the left menu panel. Select Add.




Select AUSIEX from the drop-down menu.




The necessary fields will show in a new window, enter the 4-6 digit Adviser Code that can be found in the confirmation email from Ausiex.

💡 Tip

  • Format: A 4–6 digit numeric code.

  • Usage: Required to complete the integration process.

Ensure you enter this code securely, as it is essential for a successful datafeed setup.


The datafeed should be live within 72 hours.

Please check the File Received Last Date column from the datafeed landing page/datafeed codes page.


The last file received date should be within a few days of the current date.



Once the datafeed is established, you may also check this page to troubleshoot common datafeed issues.

💡Tip

It is a good idea to determine the code's expiry date from your provider and set a task for the following year to prevent datafeed interruptions.

If the datafeed credentials have expired and the datafeed has been inactive for some time the result will reflect in incorrect balances within the client's assets.

Stage 3

Map Client Accounts

Once the datafeed is live you need to Map the client's accounts from the Datafeed to AdviserLogic.

Navigate to the Datafeed screen and select the provider from Datafeed Management > Select Platform from the dropdown.

Select the Adviser Code from the dropdown. option.

Search for the individual, and select the Map options.

Select the Map button. Choose From:

Create New - If the client is not added to Adviserlogic and you want to map the account code with the client without creating the client in the Fact Find.

Existing - To map the datafeed to an existing client. Recommended

Joint - To map the account code with the joint entity.

Once the account is mapped search for the client again and select the refresh button. This will force the data through immediately, rather than waiting the requisite 24 hours.

📌Note

Avoid mapping to the superannuation entity, as this is created by AdviserLogic after the account is mapped.

Always map to the Client’s Name, SMSF, or Trust.

If Super Is the Policy Owner

When a super fund owns an insurance policy, it should be linked to the corresponding super fund account rather than the client or partner.

Please ensure that the relevant super fund account is already present in the client's superannuation section.


Investment Datafeeds are only available to users holding an Investment Adviser License or Comprehensive Adviser License.

Contact your CSM for more information on License Types.


General Information

AUSIEX no longer supports cash accounts


What information is not available?

  • Superannuation Details

  • Insurance Policy Information

  • Corporate Actions, including Dividend/Distribution Transactional information for the Equities portion of the Datafeed.

⚠️Important⚠️

This means that Income for the equities linked to the data feed cannot be supplied to AdviserLogic and will not be available.

What conflicts might it cause?

Ausiex provides a Datafeed to the Class. If a Class Datafeed is active within AdviserLogic, it may conflict with the Ausiex Datafeed and cause duplication.

Have there been any name changes or Provider Mergers? If yes what data is being received for the merged provider?

After separating from CBA, Commsec changed its name to AUSIEX. The company no longer offers a cash product after the separation.

Troubleshooting

Please read the Datafeed issues FAQ to help you resolve common datafeed issues.


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