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Overview
The Fact Find module in AdviserLogic is designed to provide a structured and efficient way to enter and manage client data.
Intuitive Layout – Data entry points are strategically organised for a seamless workflow.
Easy Navigation – A scrolling feature allows for quick review and access to client information, saving you valuable time.
Data Integration Across AdviserLogic
The data collected in the Fact Find module seamlessly flows out to all other functions within AdviserLogic, ensuring consistency across reports, advice generation, and compliance documentation.
Because of this, ensuring Fact Find data is accurate and up to date underpins the success of your financial advice.
Fact Find Structure
Data collection in the Fact Find module is structured into four distinct sections for better organisation and ease of use.
📌 Select each heading below for in-depth instructions on that section:
Personal – Record your clients’ personal details, including contact information, family structure, and key identifiers.
Financial Information – Capture your clients’ assets, liabilities, income, and expenses to build a complete financial profile.
Custom – A flexible section where you can create custom fields to collect additional information not included in the standard Fact Find.
Internal – For office use only, allowing you to record practice-specific data, such as client service details and review information.
This structured approach ensures a clear and organised workflow, helping you efficiently manage, document, and leverage client data across all AdviserLogic functions.
This article focuses on the Financial Section, which captures key financial details to ensure accurate data collection for effective financial planning.
Financial Section Data Categories
The Financial Section ensures that all key financial data is structured, accurate, and seamlessly integrated across AdviserLogic. This supports precise reporting, compliance, and tailored financial advice.
To efficiently capture a client's financial details, the section is divided into Financial Subsections, each designed to organise specific aspects of their financial profile.
📌 Use these subsections to add your client’s financial information:
Risk Profile – Records the client's investment risk tolerance, helping determine appropriate asset allocations.
Income – Captures all sources of income, including salary, rental income, dividends, and passive income.
Expenses – Tracks ongoing expenses related to lifestyle, liabilities, and investments.
Superannuation – Documents super fund details, contributions, balances, and beneficiary nominations.
Insurance – Stores details on life, income protection, TPD, trauma, and other policies.
This financial data is used across multiple AdviserLogic modules, including:
✔ Modelling tools – To project future financial scenarios.
✔ Advice research – To assess suitable investment strategies.
✔ Advice creation modules – To generate comprehensive financial plans.
Entering this information correctly is essential to ensure accurate reporting, compliance, and tailored financial advice.
Client Data Report - Reverse Fact Find
From the Landing Page of all sections, you can download the client's Reverse Fact Find by selecting the More button from the top right of the screen and choosing Download Client Data Report.
Client Category & Status
Each section of the client record in Fact Find shows the client's current category and status in the top right of the screen. This can be changed in the Internal > Additional Information section.
Financial Section
Risk Profile
The Risk Profile Landing Page in Fact Find varies depending on whether you are using:
Each Risk Profile type has its own workflow and instructions to ensure accurate client risk assessment.
📌 Follow the relevant instructions by clicking on the option above to learn how to use each Risk Profile type.
This section helps you determine a client's investment risk tolerance, guiding asset allocation and financial planning strategies.
Morningstar Risk Profiler Powered by Finametrica View
AdviserLogic Risk Profile View
Choose which risk profile to use by navigating to Tools and toggling the Risk Profile powered by Finametrica on or off as needed.
Income
The Income Section in Fact Find is where you enter details about a client’s earnings, including:
📌 Types of Income Recorded in this Section:
Employment Income – Salary, wages, bonuses, and commissions.
Business Income – Earnings from self-employment or business ownership.
Dividends & Annuities – Income from investments, including share dividends and annuity payments.
🚧Important Note🚧
Income generated from assets (e.g., rental properties) must be added in the Assets section of AdviserLogic, rather than the Income section.
Ensuring accurate and complete income data helps provide a clear financial picture, supporting effective modelling, advice generation, and strategy development.
Creating Income Categories
Income Categories can be created in the Tools section following the Category Creation Instructions.
Alternatively, you can add the Categories and Subcategories directly into the Income interface by selecting the Add button and then a category and subcategory to open the Income Interface.
Select the dropdown arrow from the Category field from the Income Details interface, and choose the <Add New> option from the drop-down.
From the top left of the pop-up window, select the Add button, enter the new category name in the Name field, and Save.
To add a Subcategory, scroll down using the outer scroll bar, select Add, and enter the Subcategory Name in the field. Multiple subcategories can be added.
Saving will ensure the Category and subcategory are selectable as an Income Category.
⚠️Note
You can only create new Categories and Subcategories, you cannot add subcategories to existing categories from the income interface - to create subcategories use the Category creation instructions from the Tools section.
Adding Income
The Income Section in Fact Find is where you record your client’s yearly income that is unrelated to assets.
📌 Types of Income to Add in This Section:
Employment Income – Salary, wages, bonuses, and commissions.
Business Income – Earnings from self-employment or business ownership.
Dividends & Annuities – Income from investments, including share dividends and annuity payments.
Income related to assets (e.g., rental income) must be added in the client's Assets section. Follow the Assets Instructions to ensure accurate data entry.
How to Access the Income Section
From the Fact Find Financial Screen – Select Income from the top menu bar.
From the Fact Find Tab – Hover over Fact Find and select Income from the dropdown options.
Entering accurate income details ensures proper financial planning, advice modelling, and strategy development within AdviserLogic.
To add a client's Income go to the Income segment in the Fact Find Financial section, and select Add from the top right corner.
Choose the Type of income from the drop-down menu. Hovering over the drop-down headings will open additional selectable categories and subcategories.
📌Note
To add a new Category in the drop-down follow the Add New Category Instructions.
It is not possible to add a new Subcategory in the drop-down options.
Employment Income
The Employment option in the Income Section is where you report all income earned from the client’s employment. This includes different types of compensation, ensuring a comprehensive financial overview.
Subcategories of Employment Income:
Salary | The client’s base salary or wages. |
Commission | Any commission earned from employment. |
Estimated Bonus | Expected or regular bonuses received. |
Other | Used for non-standard income related to employment, such as allowances, stipends, or special incentives. |
Recording all sources of employment income accurately ensures a clear financial profile and supports effective financial planning and strategy development within AdviserLogic.
The Interface to add all employment Types' income is identical, however, certain variations make them specific to the subcategory.
📌Note
You must add the end date for the Income to show on the Client's Home screen
Salary
To record a client’s salary, select Salary from the Income subcategory dropdown.
Enter the required details in the provided fields within the pop-up.
Choose the Recipient Entity from the drop-down menu (e.g., Client, Partner, Joint).
Select the Superannuation Entity linked to the income source.
Use drop-down presets to fill in other relevant fields.
Enter the Start and End Dates (if applicable) to assist with future modelling and financial projections.Save the entry to update the client’s financial profile.
Ensuring accurate salary details in Fact Find allows for integration into modelling tools, advice generation, and compliance tracking within AdviserLogic.
Estimated Bonus
The interface for adding the client's estimated bonus is identical to the salary Interface, however, the date is set as a single yearly date.
Commission
Commission earned by the client can be averaged as a yearly amount, or entered under a different Frequency. This is helpful in models where a client is new to a role and the yearly commissions have yet to be estimated.
Other
For employment income types not included in the listed Category and Subcategory options, there are two options:
Create a new Category - select Other for the Subcategory, and provide a description as needed.
Choose the Other Subcategory, then specify the income by providing a description.
Self Employed
Use the Self Employed Category to record all income from a client's business as a sole trader or company. You can choose a General or Other Subcategory, and any Custom categories.
📌Note
This refers only to the Client's salary from the business and not the business' overall income.
Add the relevant information in the required fields within the pop-up. Select the Recipient entity and Status from the respective drop-down menus. Other fields are similarly selectable from drop-down presets.
Other
For income types not included in the listed Category and option, there are two options:
Create a new Category - Recommended
Choose the Other category, then specify the income by providing a description
⚠️Note
There are several obsolete (legacy) subcategories in the Other option. It is best practice to avoid using these as they are in the process of being removed. Please follow the instructions for creating a new category instead.
Centrelink/DVA
To add a client's Centrelink Payment or Department of Veterans Affairs payment, Choose the Centrelink/DVA option from the Categories Dropdown, then select the payment relevant to the client from the subcategories.
Add the necessary details in the specified fields, choose from the drop-down options, and Save the information.
📌Note
DVA Payments can be added as Other, then specified in the Description field.
Foreign Pension
To enter your client's foreign pension or income, choose Foreign Pension from the dropdown and select the General or Other option.
Add the necessary details in the specified fields, choose from the drop-down options, and Save the information.
📌Note
Customise the income by editing the Description.
Annuity
The Annuity option in the income dropdown allows you to add 4 different Annuity types.
Defined Benefit
NULL
Other
Super 0% RCV
The Interface to all the annuity options is identical. Add the necessary details in the specified fields, choose from the drop-down options, and Save the information.
Fringe Benefits
Add your client's Fringe Benefits by choosing this option from the dropdown. The Fringe Benefit presets available are:
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The Interface to all the Fringe Benefit options is identical. Add the necessary details in the specified fields, assign the entity, choose from the drop-down options, and Save the information.
To add a Fringe Benefit not represented by the preset subcategories, select Other and edit the Description to specify the benefit.
Expenses
The Expenses Section is where you record your client’s yearly expenses that are unrelated to assets. This helps build a comprehensive financial profile for effective budgeting and financial planning.
📣 Important Distinction:
General Expenses (e.g., living costs, education, insurance premiums) should be added in this section.
Asset-Related Expenses (e.g., mortgage or loan repayments) must be added in the Liabilities section. Follow the Liabilities Instructions for guidance.
How to Access the Expenses Section:
From the Fact Find Financial Screen – Select Expenses from the top menu bar.
From the Fact Find Tab – Hover over Fact Find and select Expenses from the drop-down options.
Recording accurate expenses ensures proper financial planning, helping to create realistic projections and advice strategies within AdviserLogic.
Expense Categories are broken down into:
📌Note
You must add the end date for the Expense to show on the Client's Home screen
Core
To add a Core expense, hover over the Add button at the top left of the window, and then over the Core category to open the subcategories to choose from. You can select from the following subcategories.
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The Interface to all the Core Expense Details is identical. Add the necessary details in the specified fields, assign the correct entity, choose additional information from the drop-down options, and Save the information.
Discretionary
To add a Discretionary expense, hover over the Add button at the top left of the window, and then over the Discretionary category to open the subcategories to choose from. You can select from the following subcategories.
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The Interface to all the Discretionary Expense Details is identical. Add the necessary details in the specified fields, assign the correct entity, choose additional information from the drop-down options, and Save the information.
Utilities
To add a Utilities expense, hover over the Add button at the top left of the window, and then over the Utilities category to open the subcategories to choose from. You can select from the following subcategories.
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The Interface to all the Utilities Expense Details is identical. Add the necessary details in the specified fields, assign the correct entity, choose additional information from the drop-down options, and Save the information.
Education
To add an Education expense, hover over the Add button at the top left of the window, and then over the Education category to open the subcategories to choose from. You can select from the following subcategories.
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The Interface to all the Education Expense Details is identical. Add the necessary details in the specified fields, assign the correct entity, choose additional information from the drop-down options, and Save the information.
Contributions
To add a Contribution expense, hover over the Add button at the top left of the window, and then over the Contribution category to open the subcategories to choose from. You can select from the following subcategories.
Concessional
Non-Concessional
Spouse
The interface of the Concessional option has a Type field, where you can choose whether the Concessional Contribution is Personal Deductible or Salary Sacrifice from the drop-down menu.
The Interface to all the Expense Details for Non-Concessional and Spouse subcategories is identical. Add the necessary details in the specified fields, assign the correct entity and super fund, choose additional information from the drop-down options, and Save the information.
Other
For Expense types not included in the listed Category and Subcategory, there are three options:
Use the General subcategory found in the category that best fits the expense and specify the expense in the description - Recommended
Choose the Other category, then specify the income by providing a description - Recommended
Superannuation
The Superannuation Section serves as the central repository for all client superannuation details, including Self-Managed Super Funds (SMSF). This section ensures accurate record-keeping and financial planning for retirement strategies.
How to Access the Superannuation Section:
From the Fact Find Financial Screen – Select Superannuation from the top menu bar.
From the Fact Find Tab – Hover over Fact Find and select Superannuation from the drop-down options.
📌 Superannuation Details Captured in This Section:
Retail, Industry, and SMSF funds
Fund name and account details
Member balance and contributions
Beneficiary nominations
Pension phase details (if applicable)
Recording accurate and complete superannuation data is essential for retirement planning, compliance, and investment strategy development within AdviserLogic.
The Superannuation landing screen shows all the client and partner's existing superannuation products, including SMSF.
You will see each Client and Partner's super products listed individually, as well as a section specific to SMSF.
The total balance of these products is listed along the top right of each section. You may also download a Superannuation Report from the bottom right of the window.
Add Superannuation
To add a Superannuation product, select the blue plus button in the section where you want to add superannuation for the Client, Partner, or SMSF.
Follow the Instructions for the type of Super product being added.
Superannuation data shown here is reflected throughout AdviserLogic. Once a new super product is added manually, or via a datafeed, a new Entity is created for each new superannuation product. These entities can be found in.
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Superannuation accounts that are Datafed need to be established by datafeed mapping. Mapping a datafeed will create a superannuation entity that will show as a tile in this section.
If a datafeed created Super account tile shows a zero balance, this usually represents an error in the datafeed or mapping of the client account. Please try the Datafeed Troubleshooting Instructions to resolve this issue.
Insurance
The Insurance Section serves as the central repository for all client insurance details, including policies held within Self-Managed Super Funds (SMSF). This section ensures comprehensive risk management and financial protection planning.
How to Access the Insurance Section:
From the Fact Find Financial Screen – Select Insurance from the top menu bar.
From the Fact Find Tab – Hover over Fact Find and select Insurance from the drop-down options.
📌 Insurance Details Captured in This Section:
Policy types (Life, TPD, Trauma, Income Protection)
Policy provider and policy number
Premium amounts and payment frequency
Cover amounts and benefit details
Ownership structure (Personal, SMSF, Employer-funded)
Recording accurate and complete insurance data is essential for risk assessment, estate planning, and financial security strategies within AdviserLogic.
The Insurance Landing Screen provides a comprehensive view of all existing insurance policies for both the client and their partner.
Individual Policy Listings – Each client and partner's insurance policies are listed separately for clarity.
Total Insurance Balance – The total insured amount is displayed in the top right of each section.
Downloadable Insurance Report – A detailed insurance report can be downloaded from the bottom right of the window.
This section allows for quick access and review of a client’s insurance coverage, supporting risk assessment and financial planning within AdviserLogic.
To add an Insurance policy, select the blue plus button in the section where you want to add insurance for the Client or partner. Follow the Instructions for the type of Insurance product being added.
Insurance data shown here is reflected throughout AdviserLogic
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If you have any issues with Insurance Research or Reporting please check the data entry has been correctly completed in this section.