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Adding a Business Client in AdviserLogic

Learn how to add a business client in AdviserLogic to record key business details

Maria Iglesias - Content Lead avatar
Written by Maria Iglesias - Content Lead
Updated over 2 weeks ago

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Overview

AdviserLogic provides two distinct ways to add a business, depending on whether the business is part of a client’s financial profile or an advice client in its own right.

If the business is associated with a client but not receiving advice directly, use the Entities section within Fact Find.

This is ideal for recording business ownership as part of a client’s overall financial position. It helps capture the relationship between the client and the business without treating the business as a separate advice client.

Alternatively, if the business itself is an advice client, select Add Business from the left menu panel.

This option allows you to create a standalone business profile, capture comprehensive business details, and link individual clients through the Relationships feature for easy management.

Additionally, if the business is simply an asset owned by the client, partner, or another entity, add it via the Assets screen by selecting Add > Other Asset, where you can record its name, valuation, and valuation date.

🚧 Important🚧

Digital Advice Scenarios do not support advice for business entities.

Ensure you create the business correctly based on your intended use within AdviserLogic.

Adding a Business Entity

In AdviserLogic, there are three ways to add a business, depending on how the business is connected to your client and how it will be used:

  • Fact Find – Entities

  • Assets

  • Add Business

Each method serves a different purpose to help you capture the right level of detail for the business in your client’s financial plan.

Fact Find

Add the business under the Fact Find > Personal > Entities section when it forms part of the client’s financial profile but is not a direct advice client. This is useful for recording ownership details.


Assets

If the business is owned by the client, partner, or another entity, you can add it as an Other Asset in the Assets section. This allows you to record its value and ownership.

To add the business as an asset, navigate to the Assets screen from the client’s record. Select Add Other Asset, then enter the business name, balance, and balance date to record it as part of the client’s financial profile.


Fields

Description

Enter the business name or description

Platform

Optional. Leave blank or select if the business is part of a specific investment platform (rarely used for businesses).

Account Code

Optional.

Exclude From Report

Tick if you don’t want this business to appear in client reports.

Lifestyle Asset

Tick if the business is considered a lifestyle asset (for non-income producing or non-investment businesses). This will exclude it from calculations,

Unitised

Tick if the business is unitised (usually not applicable).

Managed Externally

Tick if the business is managed outside of AdviserLogic.

Balance Detail

Balance Date

Enter the date as of which the business valuation (balance) is accurate.

Balance

Enter the current value (balance) of the business.

Notes

Optional. Add any relevant notes or business-specific details for future reference.

Asset Allocation

Cash

Fixed Interest

Shares

Property

Other

Allocate how the business value is distributed across asset classes.


Select Save to add the business as an asset in the client’s financial profile.

💡Tip

This approach records the business ownership and value but does not create the business as a separate advice entity.

Add Business as a Financial Entity

Use the Add Business option when the business itself is an advice client. This creates a dedicated business record and allows you to create the business as a separate advice entity, capturing its full financial profile and linking individual clients through the Relationships feature.

🚧 Important🚧

Digital Advice Scenarios do not support advice for business entities.

To add a financial Business Entity, navigate to AdviserLogic's left menu panel and select Add Business.


The Business Details Page will open allowing you to enter the required information to create the business

When adding a business as a financial entity in AdviserLogic, complete the following fields to capture the business details accurately:

Select the type of business:

  • Company

  • Other

  • Sole Trader

  • Partnership

  • Trust

  • P ship of Trusts

Name*

Enter the registered business name.

Number of Employees

Record the total number of employees in the business.

Adviser

Displays the adviser managing the business relationship. Choose from drop-down of available advisers.

ABN

Enter the Australian Business Number.

Status

Indicates the current status of the business (e.g., Active, Client is Inactive).

Last Review Date

Record the last date the business was reviewed.

Next Review Date

Set the next scheduled review date.

Category

Categorise the business client for internal filtering or reporting.

Categories are created by following the Category Creation Instructions

Review Frequency

Select how often reviews are scheduled (e.g., Annually, Quarterly).

Referred By

Type in the name of the client the Business is associated with and select them from the dropdown that populates.

Business Start Date

Select the date the business was established from the pop-out calendar.

Client Service Manager

Assign the responsible client service manager.

Adviser Group

Allocate the business to the relevant adviser group.

Nature of Business

Provide a brief description of the business operations or industry.

📌Note

Fields marked with an *asterisk are required

Once the fields have been completed select Save from the top right of the window.

📌Note

The entity will now be searchable within AdviserLogic and reporting.

Once saved, the Business Entity will be created and automatically open in the Business Fact Find screen, ready for you to complete the business’s detailed information.

Business Fact Find Fields

The Business Fact Find is designed to capture comprehensive business-related information to build a complete client profile for the entity.

Record the business’s primary and secondary contact details.

The landing page of the Fact Find Shows the initial business information.

Capture key information like business structure, registration, and nature of business.

Record consultants associated with the business.

List directors, partners, or other key individuals connected to the business.

Capture superannuation fund details related to the business.

Track compliance with Future of Financial Advice (FOFA) regulations.

Document existing insurance policies covering the business.

Future Goals

Legacy section - no current Functionality

Outline the business’s financial and operational objectives.

Use Custom fact Find fields to capture practice specific information

Contact Details

Record the business’s primary and secondary contact details.

Address Line 1 / 2

Enter the business's street address. Optional second line for suite or unit number.

Suburb / State / Country

Capture the suburb, select the state from the dropdown, and enter the country.

Post Code

Enter the postcode of the business location.

Address Type

Select the address type (Work, Postal, etc.) from the dropdown.

Primary Contact Checkbox

Tick if this is the primary contact address for the business.

Name

Enter the name of the primary contact person.

Phone / Phone (M)

Enter the business’s landline and mobile phone numbers.

Fax

(Optional) Enter the fax number if applicable.

E-Mail

Enter the primary email address for the business.

Contact Person’s Position

Enter the role of the contact person (e.g., Owner, Director).

Website Address

Enter the business website URL.

Do Not Contact

Tick to exclude the business from marketing or communication emails.

Subscribed to Newsletter

Tick if the business is subscribed to your newsletter.

Send mail c/o

Specify an alternate email address for correspondence.

Select Save once all required fields are completed to ensure the information is recorded.


Business Details

The Business Details window is the Fact Find landing page displays the initial business information as entered in the creation window- these fields are editable.

Below the main window, you will see options to view account codes linked to the entity and manage its relationships.

Account Codes

The Account Codes window shows the Business Entities ADLID and any datafeeds that are connected to the entity.

Client Relationships

The Client Relationships section allows you to view and connect clients from your database to the Business entity via their relationship to the business entity.

At the bottom of the Client Relationships window, you’ll see three fields:

  • First Field: Displays the Business Entity.

  • Second Field: Select the relationship type from the dropdown (e.g., owns, partner, parent company, employer).

  • Third Field: Choose the Client you wish to link to the business.

Once completed, select Save to establish the relationship.

Business Entity Name ➡️

Select the Relationship Type ➡️

(e.g., owns, partner, employer) from the dropdown options.

Start typing the client’s name and select the correct client from the populated list.

📌Note

When creating a Business Relationship between a Business Entity and a client, the relationship is automatically mirrored.

👉 For Example

If you set Example Business Entity as the Employer of Example Client in the Client Relationships window, the client record for Example Client will automatically reflect that they are an Employee of Example Business Entity.

This ensures all business relationships are accurately linked and displayed in both records.

Select Save to add the relationship.

✅ The relationship will now display in both the client’s and the business entity’s records.


👉 How to add a Relationship Type in AdviserLogic

Before assigning a business relationship, you must first create the Relationship Type to define how the Business Entity and client will be linked. For example, you may create a relationship type such as Employer/Employee or Owner/Business.

To add a Business Entity relationship in AdviserLogic, follow these steps:


Navigate to Tools > Administrative Tools > Practice Management > Client Relationships.

Enter the primary relationship in the first field (e.g., Owner) and the reciprocal relationship in the second field (e.g., Owned By).

This ensures that when the Business Entity is linked to the client, the correct relationship flows both ways in AdviserLogic.


Consultants

The Consultants section in the Business Entity Fact Find allows you to record professional contacts or service providers connected to the business, such as accountants, solicitors, or auditors. Adding consultants ensures key contacts are documented for reference and compliance.

Name (Required)

Enter the full name of the consultant.

Consultant Type (Required)

Select the consultant’s role (e.g., Accountant, Solicitor) from the dropdown. These types are created in the categories section

Street Address

Enter the consultant’s address for correspondence.

Email

Record the consultant’s email address for contact.

Mobile

Enter the consultant’s mobile number.

Phone 1

Enter the consultant’s primary phone number.

Phone 2

Enter an alternate phone number if available.

Fax

(Optional) Add a fax number if applicable.

Select Add to create a new consultant entry and Save to retain the record. This ensures easy access to important consultant information when managing the business entity.


Related Personnel

The Related Personnel section allows you to record key individuals connected to the business entity, such as employees, owners, or directors. Capturing this information helps maintain a clear picture of personnel involved in the business for compliance, reporting, and advice purposes.

Personnel Name

Enter the full name of the related person (e.g., employee, owner).

Position

Specify their role or position in the business (e.g., Director, Employee, Owner).

Key Person

Tick this if the individual is crucial to the business’s operation or revenue.

Business Owner

Tick this box if the individual is a business owner or shareholder.

Date of Birth

Enter their date of birth for accurate records.

Home Address

Add the individual’s residential address if required.

Notes

Capture any relevant notes or additional information about the individual.

Select Add to create a new record and Save once the details are complete. This ensures that key personnel are documented for the business entity’s Fact Find.


Superannuation

The Superannuation section allows you to record any superannuation products or Self-Managed Super Funds (SMSFs) associated with the business entity.

👉 This section functions the same way as it does for individual clients.

To add a superannuation fund or SMSF, simply select the blue ➕ Plus button next to Add Super or Add SMSF and complete the relevant details.


FOFA Compliance

🚧Important🚧

This section has moved to the Compliance Tab which has identical functionality as the Individual Client.


Insurance

The Insurance section allows you to record any Insurance products associated with the business entity.

👉 This section functions the same way as it does for individual clients.

To add an superannuation policy, simply select the blue ➕ Plus button next toThe business entity name and complete the relevant details.


Business Objectives

The Business Objectives section allows you to capture the strategic goals of the business entity. This helps document key priorities that guide the advice process and ensures business objectives are considered in financial planning.

Priority

Select the level of priority for the objective from the dropdown:

High

Medium

Low

This helps you categorise business goals based on their importance.

Objectives

Enter a detailed description of the business objective. This could include growth plans, risk management goals, succession planning, or other strategic aims.

Select Add to create a new business objective. Choose the Priority level—High, Medium, or Low. Type the business objective in the Objectives text box.

Select Save to add the objective to the business record.

Capturing these objectives ensures your advice aligns with the business’s long-term goals and priorities.


Custom Fact Find

👉 Follow the Custom Fact Find instructions to create custom fields that capture non-standard, practice-specific information tailored to your business needs. This ensures you collect all relevant data unique to your advice process.


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