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Contact Praemium
Contact Praemium
Email - [email protected]
Phone - 1800 571 881
Address - PO Box 322 Collins Street West, Victoria, 8007
Website - https://www.praemium.com/
Type | Investment |
Updated |
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Supported Products |
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Available Information
| Investment Details: |
Datafeed Setup Instructions
Open the instructions for each stage of the setup process by clicking the arrow below.
🚧Important🚧
Once the datafeeds are established, new clients created from new business submissions are not automatically linked to the datafeed. You will need to manually add each new client to the data feed list within AdviserLogic. This step is essential for ensuring that all relevant client data is synced with the feed for seamless financial data integration.
To make this process easier, you have the option to include a specific instruction to Praemium when submitting a new business application.
By doing so, Praemium can handle the data feed connection during setup, simplifying the onboarding workflow and ensuring all client information flows into the feed as needed.
Stage 1
Praemium Authorisation
Praemium Authorisation
Authorise datafeed with Praemium
Setting up an export
Your company must have an agreement with the company you are exporting to.
This means you have established the authority for certain advisers within your service to export directly to another application.
The export will fail for Advisers who do not have this authority set up.
You must also contact Client Services to request your service be switched on for export.
To set up a successful export, register your Adviser Code with the company that manages the application you are exporting to. This is a different ID from the one you log in with.
Authorise the Datafeed by following the Praemium instructions.
Proceed to Stage 2 once the Praemium steps have been completed and Adviser Credentials obtained
Stage 2
Setup Datafeed in AdviserLogic
Setup Datafeed in AdviserLogic
When you have the current datafeed credentials, follow the Setup Datafeed Instructions for AdviserLogic.
Go to Datafeeds, and select Datafeed Codes from the left menu panel. Select Add.
Select Praemium from the drop-down menu.
Enter the Praemium Credentials from the previous stage.
💡Tip
The code must consist of five to six digits only and should be numeric.
The datafeed should be live within 72 hours. Please check the File Received Last Date column from the datafeed landing page/datafeed codes page.
The last file received date should be within a few days of the current date.
Once the datafeed is established, you may also check this page to troubleshoot common datafeed issues.
💡Tip
It is a good idea to determine the code's expiry date from your provider and set a task for the following year to prevent datafeed interruptions.
If the datafeed credentials have expired and the datafeed has been inactive for some time the result will reflect in incorrect balances within the client's assets.
⚠️Important⚠️
Once the datafeeds are established, new clients created from new business submissions are not automatically linked to the datafeed. You will need to manually add each new client to the data feed list within AdviserLogic. This step is essential for ensuring that all relevant client data is synced with the feed for seamless financial data integration.
To make this process easier, you have the option to include a specific instruction to Praemium when submitting a new business application. By doing so, Praemium can handle the data feed connection during setup, simplifying the onboarding workflow and ensuring all client information flows into the feed as needed.
If the datafeed credentials have expired and the datafeed has been inactive for some time the result will reflect in incorrect balances within the client's assets
Stage 3
Map Client Accounts
Map Client Accounts
Once the datafeed is live you need to Map the client's accounts from the Datafeed to AdviserLogic.
Navigate to the Datafeed screen and select the provider from Datafeed Management > Select Platform from the dropdown.
Select the Adviser Code from the dropdown. option.
Search for the individual, and select the Map options.
Select the Map button. Choose From:
Create New - If the client is not added to Adviserlogic and you want to map the account code with the client without creating the client in the Fact Find.
Existing - To map the datafeed to an existing client. Recommended
Joint - To map the account code with the joint entity.
Once the account is mapped search for the client again and select the refresh button. This will force the data through immediately, rather than waiting the requisite 24 hours.
📌Note
Avoid mapping to the superannuation entity, as this is created by AdviserLogic after the account is mapped.
Always map to the Client’s Name, SMSF, or Trust.
If Super Is the Policy Owner.
When a super fund owns an insurance policy, it should be linked to the corresponding super fund account rather than the client or partner.
Please ensure that the relevant super fund account is already present in the client's superannuation section.
Investment Datafeeds are only available to users holding an Investment Adviser License or Comprehensive Adviser License.
Contact your CSM for more information on License Types.
General Information
What information does this feed provide?
Investment Details: Unit Balance and Transactional Data, including purchases, redemptions and distributions.
This Datafeed updates daily.
What information is not available?
Superannuation
Insurance Policy Information
Personal details beyond name and date of birth
What conflicts might it cause?
Netwealth provides a Datafeed to Class. If a Class Datafeed is active to AdviserLogic, it may conflict with the Netwealth Datafeed and cause duplication.
SMA Grouping - N/A
Troubleshooting
Please read the Datafeed issues FAQ to help you resolve common datafeed issues.