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Client Reassignment in Advanced Records Management

Learn how to reassign multiple client records from one adviser to another using the Advanced Records Management tool.

Updated over a week ago

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​Overview

Managing client assignments efficiently is crucial for smooth operations in your advisory practice. AdviserLogic makes it easy to reassign all clients from one adviser to another, ensuring continuity and minimal disruption to services.
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Whether dealing with staff changes, workload balancing, or restructuring, this process can save time and boost productivity.

πŸ’‘Tip

You must have Administrative Access to access this feature

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​Access​

To change all the clients assigned to an adviser go to Tools > Administrative Tools > Advanced Records Management > Client Reassignment.
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​Client Reassignment

To reassign clients, select the existing adviser that the clients are currently assigned to from the Old Adviser drop-down.
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Choose the new adviser from the New Adviser drop-down, then select Reassign.
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A confirmation notification will show once the clients have been reassigned correctly.
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πŸ“ŒNote

It is best practice to have the new adviser check that the clients have transferred across, after waiting ten minutes logging out, and back in to their account.


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